Reminders

Follow up on service and dues without writing every message

Add a service or payment reminder for a customer's vehicle with a due date. GarageBilling lists what is due and overdue, and opens WhatsApp or a phone call with one tap. The message is already written with the customer's name, vehicle and date; you just send it.

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Free on Google Play · Android 7.0 or newer · No card needed

Reminders in GarageBilling: payment reminders with the amount due and service reminders with the next date, each with Call, WhatsApp and Done buttons — Payment and service reminders, each with Call and WhatsApp

Two kinds

Service reminders and payment reminders

The message is ready when you open WhatsApp

This is the standard service message, filled in for Rahul. Payment reminders work the same way with the amount pending, for example: “Hi Suresh, a gentle reminder from NS Auto: ₹1,700 is pending for Hero Splendor Plus (MH12PL3345)…”.

Service reminders for the next oil change or general service, with an optional next-service km
Payment reminders for a balance a customer still has to pay
Due and overdue lists, so you see who to contact today
Call or WhatsApp buttons on every reminder
Mark done, restore, or remind again later

Rahul

Maruti Swift · MH12AB4521

Hi Rahul, this is a reminder from NS Auto. Your Maruti Swift (MH12AB4521) is due for Regular Service on 11 Apr 2027. Please visit us to book a slot. Thank you!

How it works

Setting a reminder

Step 01
Add the reminder
Pick the customer and vehicle, choose service or payment, and set the date. On Android you can also add it while making the bill.
Step 02
Check what is due
The Reminders screen shows what is due and overdue first.
Step 03
Tap WhatsApp or Call
WhatsApp opens with the message written for that customer. Check it and tap Send.
Step 04
Mark it done
Once you have followed up, mark it done, or set it to remind you again.

Your own words

Write the message once, in your style

On the Android app you can rewrite the service and payment messages in Settings. Use placeholders for the customer, garage, vehicle, service, date and amount, and GarageBilling fills them in for each reminder.

You can preview the message and reset it to the standard text any time.

Editing the WhatsApp service and payment reminder messages in GarageBilling, with tags for customer, garage, vehicle, service, date and amount and a live preview — Editing the WhatsApp reminder messages

Phone and computer

On Android and on the web

Android app

Service and payment reminders with Call and WhatsApp buttons
Add a service reminder while making a bill, when a vehicle is selected
Edit the reminder messages in Settings

Web (computer)

The same reminder list, with Call and WhatsApp actions
Messages use the standard text (editing is on Android)

Questions garage owners ask

Does GarageBilling send reminders to customers automatically?

No. GarageBilling keeps the list of who is due and writes the message for you. When you tap WhatsApp, the chat opens with the message ready, and you tap Send.

Can I change the reminder message?

Yes, on the Android app. You can edit the service and the payment message in Settings, using placeholders such as the customer's name, vehicle, service, date and amount. The web app uses a fixed message.

Can it remind me when the vehicle reaches the next service kilometres?

You can note the next service kilometres on the reminder, so you see it when you follow up. The app cannot read the vehicle's odometer, so reminders become due by date.

Does marking a payment reminder done mark the bill as paid?

No. Marking a reminder done only clears it from your follow-up list. Record the payment on the bill to update what the customer owes.

Step by step